Are your People Handing Over the Right Things?
Are you making progress with increasing accountability in your team?
This is already the third blog post leading you through our accountability
roundtable worksheet, talking about the right handovers.
In the previous two blog posts we talked about, do you have the right seats
around the table and are the people in
those seats focused on doing the right things.
If you haven’t seen these posts, you have to go back to those first so that you
can follow in on this one.
In our previous article - ”Are Your People Doing the Right Things,” we discussed that every function
should be focused on turn X into Y by Z. The turn X is their input. The turn
the into Y is their output.
What that means is now we need to match those inputs and outputs.
In other words, is the output of a given function enough to work with for the
next function in the process?
We start by linking the inputs and outputs of each function.
A typical example is Marketing passes leads to Sales. Often there’s a conflict
around what marketing qualifies as a lead may not actually qualify as a lead for
So that’s the stuff we want to hash out with this tool. We start drawing arrows
from one input Arrow to another output Arrow, and then we start seeing, do
people agree that this is a yellow or red or a green link? In other words, is it
all very streamlined, no drama, or is it full of drama?
That’s the kind of stuff you want to figure out with this tool. And that’s
really all we do with number three of our accountability roundtable worksheets.
To find out if you have the right handovers in place, you may download this tool
One more blog is coming up and that will be, “Do we actually have the Right
People in all these seats around the table.”