This page provides the one-year view on $COMPANY performance indicators. For a general overview of the terms we use, see Success Metrics

Our key success metrics

$Company Key Success Metrics are similar to other fast-growing companies in the tech business:

  1. Usage: # of active users . This is the key success metric for the Innovation Area
  2. Revenue: Current rolling ARR. This is the key success metric for the Acquisition Area
  3. Net dollar retention: ( Starting ARR + expansion - downgrades - churn ) / (Starting ARR) * 100%. This is the key success metric for the Fulfillment area
  4. Productivity ratio: ARR / full-time-equivalent. This is the key success metric for the Enablement area.

Targets for this year

  Owner Target Actual Status
Usage        
Revenue        
Retention        
Productivity        

New content

This page is regularly updated. Please check the Midstage Manual for new content for this page.